FAQ
Frequently Asked Questions
Product
Does it actually work, or is it just spikes on a mat?
It really works — and there is research to back it up. Acupressure mats stimulate hundreds of pressure points at once, which triggers your body to release endorphins (natural painkillers) and increase blood flow. Most people feel a warm, relaxing sensation within 5-10 minutes. It is the same principle behind acupuncture, just without the needles.
What are the spikes made of?
Our spikes are made from HIPS (High Impact Polystyrene) plastic — a stronger, safer alternative to the ABS plastic used by most competitors. HIPS is BPA-free, non-toxic, and maintains its shape over years of daily use.
What is the mat cover made of?
The cover is a natural blend of 57% linen and 43% cotton. It is breathable, hypoallergenic, and gets softer with use. No synthetic polyester.
What size is the mat?
The mat measures approximately 26 x 17 x 1 inches (66 x 43 x 2.5 cm). The pillow measures approximately 15 x 6 x 4 inches (38 x 15 x 10 cm).
Is InfinityMat FSA/HSA eligible?
Yes. Acupressure mats qualify as eligible health expenses under IRS Section 213(d). You can use your FSA or HSA funds to purchase InfinityMat.
Usage
Does it hurt?
The first few times, it can feel intense — like a strong tingle. Most people describe it as a sensation that quickly turns into deep warmth. If you are new to acupressure, start with a thin t-shirt on and work your way to bare skin. Within a week, most users look forward to the sensation.
How long should I use it each day?
We recommend 15-20 minutes per session. You can use it in the morning for an energy boost or in the evening to wind down before bed. Some people use it twice a day. There is no maximum — listen to your body and do what feels right.
Can I use it on my bed?
Yes. Your bed is actually a great surface for beginners because the mattress provides extra cushioning, making the sensation less intense. As you get more comfortable, you can try firmer surfaces like the floor.
Can I use it on other body parts besides my back?
Absolutely. Many users also use the mat for their feet (standing or sitting), legs, and stomach. The pillow works great for neck tension and headaches.
Health and Safety
Is it safe for everyone?
InfinityMat is safe for most adults. However, we recommend consulting your doctor before use if you are pregnant, have a bleeding disorder, have skin conditions in the area of use, or have any serious medical condition.
Are there any side effects?
Some users experience temporary redness on the skin after use — this is normal and indicates increased blood flow. It typically fades within 30 minutes. If you experience any persistent discomfort, discontinue use and consult a healthcare professional.
Orders and Shipping
What is the difference between InfinityMat and cheaper mats on Amazon?
Materials matter. Most cheap mats use ABS plastic spikes (which can break and irritate skin) and synthetic polyester covers. InfinityMat uses HIPS plastic spikes (stronger, safer, more consistent pressure) with a natural linen and cotton cover. It is made in Latvia to European quality standards — not mass-produced with no quality control.
How long does shipping take?
Standard shipping takes 5-7 business days. Expedited shipping (2-3 business days) is available at checkout. All orders ship within 24 hours on business days. Free shipping on orders over $65.
What if it does not work for me?
We offer a 90-day money-back guarantee. That gives you three full months to try InfinityMat and see the results for yourself. If you are not completely satisfied, just contact us and we will process a full refund — no questions asked.
Care
How do I clean my mat?
Wipe the spikes with a damp cloth and mild soap. The linen cover can be spot-cleaned. Do not machine wash or submerge in water. Air dry completely before storing.
How long does the mat last?
With proper care, InfinityMat is designed to last 5+ years of daily use. Our HIPS plastic spikes are significantly more durable than the ABS spikes used by budget competitors.